Free worldwide shipping

At UApothecary, we are committed to making essential medications and health products accessible to people all over the world. That’s why we offer free international shipping to more than 200 countries and territories, including the USA, Canada, EU countries, the UK, Australia, and beyond.

We understand how important it is for you to receive your order in a timely manner, no matter where you live — so we’ve built a reliable and flexible delivery process that works globally.

Shipping policy overview:

Shipping cost: Absolutely free on all available orders, regardless of your location
Carrier: Our global orders are primarily shipped via Ukrposhta, with tracking support
Regions covered: USA, Canada, all EU countries, Asia, Middle East, South America, Australia, and more

Handling Time

All orders are processed within 24 business hours. This time is used for order validation, packing, and preparation for dispatch.

Shipping delays

While we strive to meet delivery estimates, delays may occasionally occur due to:

Customs inspections
Local holidays
Global mailing congestion
Postal service disruptions

Unfortunately, UApothecary cannot be held responsible for delays that occur after the package has been handed over to the shipping provider.

Summary

Free shipping worldwide
Secure packaging and handling
Trackable delivery
Transparent processing times
No hidden shipping costs

We believe everyone should have access to quality medicines, regardless of borders. That’s why UApothecary delivers — reliably, globally, and always free.

Delivery timeframes & coverage

At UApothecary, our estimated shipping times vary depending on the destination. To view precise delivery estimates for your region, please visit our Delivery Map page. This interactive tool illustrates estimated delivery timelines to over 200 countries and territories, helping you plan accordingly.
Free worldwide shipping typically ranges between 7 – 21 calendar days, though transit times may vary due to customs processing or local postal service delays.

Customs and import duties
International orders may be subject to customs duties, VAT, or other import taxes depending on the regulations of the destination country. At UApothecary, we do our best to help our customers minimize or avoid unnecessary customs charges. We mark parcels as “gift” and, upon request, we can adjust the declared value of the package to reduce potential fees — within legal and postal limits.

However, please note that customs policies vary by country, and any applicable fees remain the responsibility of the recipient. We strongly recommend reviewing your country’s import rules before placing an order.

At the customer’s request and based on our own experience, we can mask the order so that the postal services of the destination country do not identify it as medicine. This is especially important for countries where official postal services do not accept or strictly regulate the shipment of pharmaceuticals, such as Germany and Sweden. This approach helps to avoid delays and delivery issues, ensuring fast and reliable receipt of the product by the customer.

Countries we ship to
We offers international delivery to more than 200 countries and territories worldwide. We strive to make quality medications and health products accessible no matter where you are. Whether you’re located in North America, Europe, Asia, the Middle East, or elsewhere — if your country accepts international packages, chances are we can deliver to you.